Do you have someone who prescribes medications?
Yes, starting mid-late April we will be offering appointments for medication management.
What kind of insurance do you accept?
We accept (in-network) with Blue Cross Blue Shields (BCBS), South Country Health Alliance, Optum, Cigna Healthcare, Health Partners, Aetna, Ucare, Humana, PrimeWest Health, MN Department of Human Services, Medica, TriWest Healthcare Alliance, United Healthcare, URM, All Savers Insurance, United Healthcare Student Resources, United Healthcare Choice Plus plans, Surest, First Health and Vet4erans Affairs Community Care Network. Please contact us to verify insurance coverage if you do not see your insurance listed.
Do you do EMDR and DBT?
Yes! Treating trauma is an area we specialize in and take great pride in. We have providers trained in a variety of evidence-based interventions, including but not limited to Eye Movement Desensitization and Reprocessing (EMDR) and Dialectical Behavior Therapy (DBT).
How do I get an appointment for outpatient mental health services?
Please call 877.909.5511 to schedule an appointment. If your call is not answered, please leave a detailed voicemail with a couple of available times to return your call. Please also leave your email address so a client portal can be assigned to you. You can also contact us through the website.
How much will I have to pay out of pocket?
Out of pocket payment depends on your benefits and insurance. It is difficult to provide an exact dollar amount, however we can discuss the requested services and then you can contact your insurance provider. We also offer a sliding scale.
Is trauma/PTSD treatable?
Yes! Just as other diseases have specific symptoms and treatments, trauma can be accurately diagnosed and effectively treated.
Are telehealth/video services available?
Yes! We offer telemedicine services from the convenience of your own home. Schedule online through our website with Mike Serrano or call our office.
Are In-home services provided here?
We do not not offer in-home services.
Is there a sliding fee scale?
We have a sliding scale. Please inquire if this is a service of interest.
How long does a therapy session last?
Therapy sessions typically last 55 minutes.
Do you provide chemical dependency counseling?
We do not provide chemical dependency specific counseling. However, we have therapists with significant experience treating co-occurring (mental health and chemical dependence) disorders.
